DNP and JISHA Cooperate on Stress Check Requirements

Dai Nippon Printing Co., Ltd. (DNP) and the Japan Industrial Safety and HealthAssociation (JISHA) are pleased to announce the April start of joint collaborationon provision of services designed to ensure the safe and secure implementationof stress checks required of employees at companies with sites employing 50or more staff. Contracting companies entrust JISHA with information processingoperations related to the stress check service, and the latter is now outsourcingthese operations to DNP, which has developed a reputation for delivering highlysecure information security functions. As a result, since April the partnershave been able to offer a high quality service capable of being operated ina safe and secure manner. Full scale outsourcing operations for large lot usersbegan in June.

[Background]

The Amendment to the Industrial Safety and Health Act of Japan was enforcedfrom December 1, 2015, and requires companies that operate work sites employing50 or more staff to conduct stress checks of those staff members¹. When conductingstress checks it is necessary to manage the personal information of staff membersin a rigorous fashion, so as to prevent viewing of the data in employee repliesto check sheet questions by third parties, or those with authority for personnelaffairs. Practitioners that conduct the stress checks, such as physicians, andclerical staff that support the practitioners, conduct the inputting of replydata and the outputting of stress evaluation results in an appropriate mannerand are required to notify the said-employees directly.

JISHA has offered a stress survey service from 2002, and commenced stresscheck systems compliant services in line with the emergence of legal requirementsto conduct such tests. In addition, JISHA also conducts stress check introductionsupport, work environment assessments and suggestions for improvements basedon stress check results, along with employee education.

DNP has expanded Business Process Outsourcing (BPO) operations, whereby companiesand organizations outsource operational processes to external companies withspecialist technology and know-how. In particular, DNP has capitalized on theknow-how developed in BPO operations that processed high volume data from financialinstitutions in a safe and certain manner, and now operates a BPO center thatcomplies with such high security standards. In this latest development, JISHAhas entrusted DNP with stress check service operations that handle highly confidentialstress assessment data. And as a result, JISHA can now offer this service tocompanies looking to introduce such stress check systems in a safe and securemanner.

[DNP Service Summary]

DNP will engage in the following operations, in an environment that complieswith high security standards for handling critical data, including personalinformation.

• The printing of check sheets listing full names and work departmentsbased on employee data provided by the company
• Data inputting of completed employee check sheets
• Printing of individual reports, enclosing in and sealing of envelopes,along with forwarding of same.
• Incidental tasks related to the above.

 

 [DNP BPO Service Features]

Highly Safe Data Security System

DNP provides BPO services in a high security environment that complies withsecurity standards required by various industries, beginning with PrivacyMarkand Information Security Management System. In addition to ensuring facilitiesand equipment safety, DNP also strengthened system-related security technology,and enhanced organizational operations and education systems.

High Volume Information Processing Responses

DNP has established facilities and systems that allow for concurrent progresswith multiple BPO contracts, such as accepting applications in high volume ona nationwide basis, shared center operations for scores of financial institutions,and the acceptance of millions of units of documentation from companies' applicants.DNP is also capable of flexibly responding to operations where processing needsmay pile up for a short time.

High Reliability as a Result of Process Optimization

DNP has designed a processing system capable of responding to the attributesof such operations, and through test operations has successfully developed afull system for handling check sheets with numerous entries and complex contentsin high volume. And by performing the integrated management of all processes,such as the accurate recording of documentation, confirming the consistencyof categorized documentation, and handling of incomplete documents, it is possibleto operate the system in a safe, sure and efficient manner.

[Pricing and Sales Targets]

JISHA Stress Check Service: 648 yen per person (stress check alone)

(Discounts available for large lot orders and repeat usage)

DNP will offer the JISHA Stress Check service to client companies that areconsidering introducing stress checking systems, aiming for total sales fromall BPO services of approximately 500 million yen in the period to FY 2018.

 

1: Companies with work sites employing less than 50 staff are obliged tomake similar efforts.

 

* Product prices, specification and service contents mentioned in this newsrelease are current as of the date of publication. They may be changed at anytime without notice.